You're doing it wrong. Three letters in three separate envelopes, two of which including the same leaflet showing the same young couple just absolutely vibing off being able to submit meter readings via their smartphones. /civilisation.
...and I even signed up online.
Related: nPower's Generous Goodwill Gesture, Online Banking, the Niche Realm of Graph Pr0n and Paperless Billing: A Tenuous Link
...and only by posting this have I realised that I was a customer of theirs previously not that long ago.
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