Just in case you haven't experienced it, here it is in a simplified comic-book format.
When you're not using it, you have a full 3G signal most of the time.
You try to connect to the internet and....
You have a full Edge signal until....
You have a full GSM signal...but wait!
Ah, that's the real signal strength!
I guess this is the problem when the sales team have control over technical issues...
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